How ReviewReplied replies as your business.
You keep ownership of your profiles. You simply authorize ReviewReplied as a manager so replies can be posted from your official Google or Yelp business account.
Authorized access
Add ReviewReplied as a manager/user. Do not share passwords. You can remove access later from your account settings.
Safety rules
Choose approval-first, autopilot-safe, or hands-off with escalation. Risky reviews are always routed carefully.
Replies appear as you
Public replies show under your business profile, so customers see your business responding professionally.
Google setup
Google Manager access lets us respond to reviews without making us an owner of your business profile.
- Go to business.google.com and open the correct Business Profile.
- Select More → Business Profile settings → People and access.
- Select Add, enter the ReviewReplied management email, and choose Manager access.
- Send the invite and tell us once it is sent.
Google says Managers can respond to reviews, and public replies appear as the business — not the individual person replying.
Yelp setup
Yelp support is available as an add-on or Pro feature for businesses where Yelp influences new customers.
- Go to biz.yelp.com/settings and open User Management.
- Select Invite a User and enter the ReviewReplied management email.
- Choose the correct location(s), send the invite, and tell us once it is sent.
- If User Management is unavailable, Yelp may require a support request for access sharing.
Yelp supports public comments, direct messages, and quick thank-you notes. API posting is partner-gated, so we start with managed Yelp for Business access.
Choose how hands-off you want this to be.
Approval-first
Every reply waits for your approval. Best for new clients or sensitive industries.
Autopilot-safe
Positive/simple replies can post automatically. Mixed or risky reviews go to approval.
Hands-off with escalation
Routine replies are handled for you. We only escalate refunds, legal threats, safety issues, or sensitive complaints.